![]() Goods can be returned in case of variation in quantity ordered or in case of incorrect article being dispatched. In case of cancellation of order by the customer after payment, a credit voucher will be issued to the customer of the equivalent amount, the voucher can be redeemed in the future. In case of order being returned by the customer, full shipping charges will be charged. The decision of dispute will be final and acceptable for both parties. In case it’s not related to us, the dispute will be closed. JB Saeed Home & Hardware shall accept if any issue occurs from their side. In case of any issue, a dispute can be opened within 3 days after the delivery of the products. The customer has to provide us the bank details from the registered contact mediums. If any online, that is paid by the customer is to be cancelled due to any reason by us, the amount will be reimbursed to the customer through their banking channel. In case of payment reimbursement, online bank charges will be deducted. Orders cancelled by customer after making online payment, will be issued with a credit voucher, which can be redeemed in future. After confirmation of order by the customer, orders cannot be cancelled once they have been shipped. If you wish to change your mind, you are requested to let us know as soon as possible by contacting our customer support within 24 hours. ![]() Order placed and not confirmed to our customer support representative, will be automatically cancelled. JB Saeed Home & Hardware reserves the right if any changes are done. The above mentioned delivery timings are approximate and may vary. All orders are expected to be shipped within 3-5 working days after confirmation of order. All orders placed online through our website shall be processed after the confirmation is received from the customer via our customer service representative.
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